Instructions
- Multiple forms may be submitted if needed, please NOTE: We will not evaluate ANY items not submitted during the 11-month to 1-year timeframe. No additional items may be added after your form submission at the 11-month submission or at walk-through. If you have an inspection report, items must be submitted on the submission form here we will not accept reports as a submission.
- Please list ALL warranty requests below and include images, use the file option to upload jpegs.
- Referring to the Builder Backed standards located in your homeowner's manual received at your walk thru, please describe in detail your warranty request.
- In order to facilitate warranty requests, please provide full access to your house during normal business hours (7:30 - 4:30, M-F).
- 1-Year Service Reports are accepted in the first 11 months after closing. 1-Year Service Reports submitted 12 months or more after closing will not be accepted. We appreciate your cooperation in this process.
- Emergency Warranty Requests: For conditions creating a risk of personal injury or further property damage, please review our Emergency Service procedures by clicking here.
