Instructions
- Please list warranty requests below.
- Referring to the Builder Backed standards located in your homeowners manual received at your walk thru, please describe in detail your warranty request.
- In order to facilitate warranty requests, please provide full access to your house during normal business hours (7:30 - 4:30, M-F).
- 1-Year Service Reports are accepted in the first 11 months after closing. 1-Year Service Reports submitted 12 months or more after closing will not be accepted. We appreciate your cooperation in this process.
- Emergency Warranty Requests: For conditions creating a risk of personal injury or further property damage, please review our Emergency Service procedures by clicking here.
